Shipping & Returns
Every bottle and jar is freshly prepared and carefully packed to ensure pristine arrival at your door.
Orders Over R500
Standard delivery is flat R100 for orders under R500.
Fast Courier Dispatch
Dispatched via trusted door-to-door courier services.
Purity Guarantee
Unhindered replacement for damaged or incorrect items.
Courier Delivery Across South Africa
We deliver to all residential and commercial addresses across South Africa, covering all 9 provinces including Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Mpumalanga, Limpopo, North West, and Northern Cape.
- Main Metropolitan Centers: 2 to 4 business days.
- Regional & Outlying Areas: 3 to 5 business days.
- Tracking: Real-time courier tracking number sent to your WhatsApp and email as soon as your parcel is dispatched.
Urgent Orders & WhatsApp Concierge
If you require emergency dispatch for a special occasion or ritual, contact our direct WhatsApp Concierge immediately upon placing your order. We prioritize packaging and courier booking for urgent orders.
Returns & Refunds
Because our cosmetic formulations contain active botanical extracts and natural oils, items must remain unopened and in their original tamper-evident seal to be eligible for returns due to hygiene regulations.
If your parcel arrived damaged in transit or you received an incorrect item, please notify us within 48 hours of delivery at support@shopdivinitycosmetics.co.za or via WhatsApp with a photo, and our team will issue an immediate replacement or refund.